staye
Use casesFree audit

Police forms and ID checks, done before the guest arrives.

Guests photograph their IDs at check-in. Staye reads them, fills one form per guest and sends you the file.

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The check-in step where each adult uploads a passport or ID
The check-in step where the guest reads and accepts the house rules

What your guests gain

  • No paperwork and no waiting at the door.
  • The local rules explained in their own language, before they arrive.
  • Their signed agreement ready to download at any time.

What you gain

  • No more chasing passports on messages.
  • Forms ready without retyping a single ID.
  • A record of who accepted what, stay by stay.
A police registration form filled in for a sample guest

One form per guest, filled in for you.

This is a real form from Staye, shown with a sample guest. You get one per ID, with the original files attached.

On real stays

  1. A family of four books

    Every ID collected, without a single message

    1. Each adult uploads a passport or ID from their phone during check-in.
    2. The portal stays closed until check-in is complete, so nobody skips it.
    3. You receive the completed forms and the ID copies by email.

  2. A photo is blurry

    Nothing is guessed on an official form

    1. Anything Staye cannot read is left as a blank line on the form.
    2. The email tells you which guest and what was not read, so you can complete it by hand.

  3. Your local rules

    Guests accept the rules, in their language

    1. You write your rules once: registered guests only, quiet hours, tourist tax.
    2. Guests read them in their own language and tick to agree before they can continue.
    3. The acceptance is recorded with the stay.

  4. Before they arrive

    An agreement signed on their phone

    1. Staye prepares a rental agreement for the stay.
    2. The guest signs it on their phone. The signature, the date and the IP address are recorded.
    3. You both receive the signed copy by email.

  5. At the gate

    Security knows who to expect

    1. As soon as check-in is complete, your guard gets the guest count and dates on WhatsApp.
    2. Links to the IDs come with it.

What is included

  • ID upload for each adult guest
  • Automatic reading of passports and IDs
  • One police form per guest, as a PDF
  • Original ID files attached to your email
  • House rules accepted and recorded on the stay
  • Rental agreement with electronic signature
  • Invoices for the stay and the services
  • All of it in seven languages for your guests

We add your rules and your rental agreement during setup, and check your local form requirements with you at the audit.

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FAQ

Does the form match my country's requirements?

The built-in form holds identity, document and stay details. If your authority needs other fields or another format, tell us during the audit and we will say plainly whether it is covered.

Does Staye send the forms to the authorities?

No. Staye prepares the forms and sends them to you. Submitting them stays with you.

Does this make me compliant?

Staye collects, prepares and records. The legal obligation stays yours and the rules differ by city, so check them with your local authority.

Where are guest IDs stored?

In private storage in the EU, opened only through temporary links.

All use cases

15 minutes to see what can run on its own.

Book a call with Yasmine, founder of Staye. She is a hospitality professional with years of experience, and she runs a property management business herself. She will look at your operation with you and set up your free audit.

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