staye
Use casesFree audit

A five-star stay, in one link.

Everything your guests need on their phone, in their language, under your name. Nothing to download.

Book a free audit
The list of services in the guest portal, with a private chef dinner at the top
The guest portal concierge answering a question about the pool
The guest portal welcoming a guest, with the dates, the hosts and a WhatsApp button

What your guests gain

  • Never having to ask for the Wi-Fi again.
  • Answers at 2 AM, in their language.
  • Local tips that fit their dates, and extras in one tap.
  • Your WhatsApp one tap away when they want a person.

What you gain

  • The same fifteen questions stop reaching you.
  • Your property in front of your guests, not a PDF.
  • Fewer of the small frustrations that turn five stars into four.

Your name in front of your guests.

Guests see your property, your photos, your words and your contact. Content is written in your tone from what you already have. Your logo and colours are coming next.

Validated by guests on real stays.

  • The guest portal welcoming a guest, with the dates, the hosts and a WhatsApp button
  • The essentials: a map with directions, the arrival guide, the house manual and the rules
  • The list of services in the guest portal, with a private chef dinner at the top
  • The arrival guide, the house manual and what is on in the city during the stay
  • The guest portal concierge answering a question about the pool

On real stays

  1. 2 AM

    “How do I heat the pool?”

    1. The concierge answers from your house manual, your services and the guest's own stay.
    2. It replies in the language the guest writes in.
    3. When they need you, your WhatsApp is one tap away.

  2. Just landed

    Finding the villa

    1. The arrival guide has your directions, with photos.
    2. The map opens with directions to the door.

  3. A free afternoon

    “What should we do today?”

    1. Your own restaurant and activity suggestions are there.
    2. So is what is on in the city during their dates, and the forecast.
    3. Your services can be booked in one tap.

  4. Before the trip

    “Can we get a cot?”

    1. The stay essentials are listed, from a cot to a late check-out.
    2. The request reaches you straight away, with the status there for the guest to follow.

  5. Planning the next trip

    They come back to you

    1. A link to your listing sits on the page, so the next stay starts from you.

What guests get

  • Map and directions to the door
  • Arrival guide, with photos
  • House manual, with photos
  • Your list of services, with card payment
  • Your restaurant and activity suggestions
  • City guide: what is on during their dates
  • Weather for their stay
  • A concierge that answers 24/7
  • A WhatsApp button to you or your co-host
  • A link to book your listing
  • Invoices and the signed agreement to download
  • Seven languages, translated automatically
  • Your logo and colours on the portal Soon

We fill in each property from your listing and documents during setup. You can edit anything afterwards.

Book a free audit

FAQ

Do guests need an app or an account?

No. They open a personal link and confirm a date. There is nothing to install.

Who writes the content?

We do, during setup, from your listing and documents. You can edit anything.

What does the concierge know?

Your property information, your services and the guest's own stay. For bookings it points guests to the portal, or to you on WhatsApp.

All use cases

15 minutes to see what can run on its own.

Book a call with Yasmine, founder of Staye. She is a hospitality professional with years of experience, and she runs a property management business herself. She will look at your operation with you and set up your free audit.

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